Influence of process approach implementation on the efficiency of Zarubezhneft JSC

Authors: S.I. Kudryashov, E.Yu. Belkina, Kirillov A.M. (Zarubezhneft JSC, RF, Moscow)

Key word: development strategy, process approach, process-based management model, key performance indicators, business processes, optimization business events, corporate culture.

Experience of process approach implementation in a vertically integrated oil and gas company is presented.
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