Information technology services reengineering

Authors: R.R. Akhmetzyanov, A.P. Bespalov (Tatneft OAO), A.A. Zhiltsov (Tatintek OOO), S.A. Ekimtsov, I.I. Karamov (TatASU OOO), V.V. Samoilov (TatAvtomatizatsiya OOO)
The processes, covering the entire Tatneft OAO information technology sector, aimed at increasing production efficiency, reduce unproductive costs, increase the speed of enterprise reaction to the customers demands, actions of competitors, the development of modern information technology are considered.

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