Modelling of marketing business-process during implementation of SAPR/3 system at oil refinary

Authors: V.M.Duma (Open Joint Stock Association Oil&Gas Company "Slavneft"), T.N.Kalianov, V.A.Tabakov (Limited Ability Сompany “Firm IKT"), L.D.Tavrovskiy (Closed Joint Stock Association "Association of social-economic, scientific and business cooperation "Grand")

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